Couple's FAQ
Couple's Frequently Asked Questions
What does the Grand Wailea honeymoon gift registry provide?
The Grand Wailea honeymoon gift registry provides a service which allows you to register your entire honeymoon or destination wedding online. You also receive a free wedding website, announcement cards, a guest message board, wedding shower games and gift announcement cards! Through the honeymoon gift registry, your guests can give you portions of your honeymoon vacation or destination wedding as a wedding gift! Instead of a "place setting for the table" you could receive a "romantic honeymoon dinner" or help with an "upgrade to a honeymoon suite" as a wedding gift. There are no set up fees to use this honeymoon registry.
Back To TopWhy should we use the Grand Wailea honeymoon registry?
Using the honeymoon gift registry allows you to pre-plan what you want to do on your honeymoon or at your destination wedding. Using a honeymoon registry is so much more personal than asking your guests outright for cash! Guests will choose something special that they would like to give you as a wedding gift. Unlike getting envelopes with checks in them at the wedding and leaving the next day for your honeymoon trip, a honeymoon gift registry allows you to know ahead of time what you will have available for extras and upgrades on your honeymoon or destination wedding. You can register to get the word out early, and have gift money to come in to help with the initial costs of the honeymoon trip as many of our wedding couples do.
Back To TopIs the honeymoon registry or wedding website hard to set up?
Your honeymoon gift registry is so easy to set up and only takes about 15 minutes! You can pick the items you want, no cookie cutter wedding registry lists or cartoons here! Each one is completely personalized by you and shows everything you want to do on your honeymoon or destination wedding with stunning photos for each item.
Back To TopWhat does a honeymoon registry look like?
We pride ourselves on having beautiful pictures and detailed descriptions for every item on the honeymoon registry. Your guests deserve to see what they are buying you and this makes the experience for them even more personal! You can view samples by clicking on the honeymoon destinations under "sample registry".
Back To TopHow will I know how much to ask for?
When you set up your honeymoon registry, we give you a suggested gift amount for each tour or activity per person in that area. However, you are free to ask for whatever you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing.
All prices vary by location, availability, and are subject to change without notice. You can break down the amounts any way you choose. For example, if an item is going to cost you $200.00, you may ask for "2 gifts of $100.00" or "4 gifts of $50.00," etc.
For Registries with items that are being booked for you or sent directly to you or your hotel, you will find the amount will be preset for you in differing increments.
Back To TopDoes the wedding registry site help with the honeymoon travel or destination wedding arrangements?
We encourage you to work closely with our travel professionals who can help design the honeymoon trip that is uniquely yours. Many include special VIP amenities and benefits available only when you book with one of our travel professionals. These added touches can make all the difference in your honeymoon experience!
Back To TopWhat if some of my wedding guests aren't that computer friendly?
No problem! Our customer service representatives are always happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service that we offer and part of what makes us the premiere honeymoon registry. Our toll free phone number is found on every page of the honeymoon registry site.
Back To TopHow much does it cost to use the wedding registry and wedding website?
We never charge a set up fee, and during the sign up process
we are the only honeymoon registry that allows you to choose whether you'd like the service charge to be added or deducted from each gift amount. If a credit card is used to make a purchase, then a standard 3% credit card fee will be charged. (This fee goes directly to Electronic Merchant Systems, not us, and is for secure credit card processing for your guests.) The service fee charged is 7%. The service charge covers your account management, your wedding web page, order processing, gift announcements, etc. This service eliminates other typical registry costs, such as shipping and gift-wrap charges. Announcement, shower games and gift cards are free and can be downloaded at any time. The honeymoon registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. (They don't even have to buy another card!) Guests from a distance can also give you a contribution towards your honeymoon with ease using their credit card over the internet, which means no shipping or lugging gifts with them to your wedding destination. Also, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
Back To TopHow do we notify our guests about this honeymoon registry and wedding website?
We provide downloadable announcements for you, at no charge, to let your friends and family know about your honeymoon registry and wedding website. (Find under the link "Let Everyone Know") Your wedding party and family are great ways to help your guests learn about your registry. We can send out an email announcing your registry to your selected email list. Your Matron of Honor can include an announcement in the Wedding Shower invitations. Make sure your family knows how special this is to you, ask them if they would suggest the honeymoon registry when guests ask what to get you. Get everyone involved and remember that your guests really want to get you something you truly want and will remember forever.
The wedding website we give you is a great way for everyone to keep up to date on all the details about your wedding and lets them feel like they are a part of your special day. You can see a sample by clicking on the examples to the left under "Wedding Websites".
Back To TopHow am I notified of a purchase from my honeymoon gift registry?
You receive an email notice to view your "Gift Announcement" that is filled out by the gift giver. Your guests can also choose to print out this customized gift announcement with a personal message and a photo of what they selected on your honeymoon registry to hand to you. You can log on to your account at anytime and go to "view gifts" to view your gift details, givers and the gift announcements. Guest can also post their gift announcement on your honeymoon registry under the "Well Wishes" section if they choose.
Back To TopWhen will I receive my gifts from my honeymoon registry?
All gift monies for the
"Trip Contribution" item will be transferred to you by check or ACH transfer according to your payment preference upon your request. Payment requests for the "Trip Contribution" item will be processed 24 hours after your request.
The gift monies for all other items on your honeymoon registry:
All gifts purchased for you up to 7 days prior to your honeymoon date will be transferred to you as a room credit and will be waiting for
you upon your arrival. You may use this credit on anything that the
resort allows you to charge to your room. Please note that we do not make the actual reservation for you. To book your gift items please follow the instructions listed under each item.
NOTE: All resort credits must be used on property during your stay , are non-refundable and non-transferable.
Any gift purchased within 7 days of your honeymoon date will be sent to you directly, not the resort. You will receive the cash value of the gifts purchased. The monies will be sent to you via your choice of either an ACH (secure bank to bank transfer) or by check.
Back To TopDo you book the activities on my honeymoon registry for me?
You have the freedom to choose whatever supplier for any gift you receive as we are not booking the item for you just because it is listed on your gift registry. We always suggest asking your travel professional to help you with reservations for your honeymoon vacation or destination wedding. If your supplier requires you to book in a certain manner, you will find those terms under "Note to Couple" as you build your registry as well as receiving an email notification once the item is purchased for you with booking instructions.
Back To TopWhen will my honeymoon registry be active? When will my honeymoon registry close?
Guests can view and give you a gift starting the first day you set up your honeymoon registry. Your honeymoon gift registry will remain active until you would like to delete it. To delete your honeymoon registry, just log in and go to your dashboard and look for the button that says "Delete Registry".
Back To TopCan I use this honeymoon gift registry if I am not from the US?
Yes, absolutely! All amounts will remain listed in US$. We ask that you use a PayPal account so that we can send you money in a timely manner. PayPal does have currency conversion. Please see www.PayPal.com for all details and service fee rates.
Back To TopCan I use this site for my Anniversary or a Vow Renewal?
Yes! We have many couples use this site for their Anniversary or Vow Renewal.
Back To TopCan I set this up for a wedding couple as a surprise?
Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
Back To TopWhat happens if we decided to change the location of our honeymoon or destination wedding?
No problem, if you have already selected a place for your honeymoon and have to change the location, just log in to your account manager and change your location or information under "Personal Account Information".
Back To TopCan I change/add items to my registry list after I've posted it?
Yes, anytime. You just log in to your account manager and go to "Edit Registry" to add more items.
Back To TopWhat happens if my wedding or honeymoon is cancelled or postponed?
If your wedding or honeymoon is postponed, just log into your account and revise your wedding date. If your wedding is cancelled, we will be more than happy to reverse the charges from each of your guests' purchases at no cost to you. However, if the cash payments for your gifts have already been wired to your bank account or sent to your travel supplier, it is up to you to return any gifts to your friends and family.
Back To TopDo you sell my information and my guests information?
Absolutely not! All information is kept confidential. We do not store any credit card information, in fact - our own staff can't see it. Please see our Privacy Policy for more details.
Back To TopWho manages this honeymoon registry site? Are you a secure company?
Honeymoon Wishes provides all support and software for this honeymoon registry and has served over 120,000 wedding couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies to provide their gift registry software. We have been selected as the honeymoon registry for over 108,000 travel agents in the United States and Canada. We are tested every day for security by Go Daddy, are members of the San Diego Better Business Bureau and proudly bank only with Merrill Lynch. We are happy to speak with you if you have any questions.
Back To TopHow do I make changes?